![]() |
![]() ![]() ![]() ![]() ![]() ![]() |
INCORPORATED BY FULL RECOGNITION REGISTERED CHARITY |
|
|
|
Once Navy Always Navy GENERAL SECRETARY’s MEMORANDUM (Short Title: GSM’s) 1. This folder should be used to contain General Secretary’s Memoranda which are issued as............ ............necessary to record, in more permanent form, administrative advice and instructions which need to 2. It is important that Area and Branch Secretaries should personally INDEX REVISED / REVIEWED - JULY 2007 NO’s SUBJECT 01 CENTRAL CHARITY FUND - ASSISTANCE TO INDIVIDUALS
GENERAL SECRETARY’s Revised July 2007 CENTRAL CHARITIES FUND - ASSISTANCE TO INDIVIDUALS 1. The National Council has directed that as well as using the Central Charities Fund for collecting contributions to our major charitable activities each year, sufficient funds should be retained for unforeseen charitable requirements, including assistance to individuals which cannot reasonably be covered by Branches. 2. Applications for assistance to individuals from the Central Charity Fund should be addressed to the General Secretary. Cases will be decided by the Charities and Welfare Adviser and the General Secretary acting jointly. 3. In presenting applications to the General Secretary, Branch Welfare Officers and Officials have discretion to decide what appropriate information is needed bearing in mind the guidance in this Memorandum. Should further information be needed, normally the General Secretary will ask for it. 4. The Basic Information needed for all cases is:- a. Full Name and Branch b. RNA Membership and/or Naval details c. Age d. Summary of Circumstances and the need for help. Whether other e. What help is recommended from the Central Charities Fund (expressed 5. For many cases requiring help, the SSAFA Application Form A provides the best method of presenting an application with appropriate facts. But form filling should not delay action on an urgent case. If in doubt consult the General Secretary by telephone and follow up with a written application. Who can be helped? 6. As a Registered Charity operating under a Royal Charter, we must comply with the main objects of the Charter and the Charities Acts. These are:- a. To further the efficiency of the Service. b. To relieve members of the Association who are in conditions of need, c. To afford financial assistance in the form of grants, donations or periodical 7. We are therefore limited to helping members of the Association and serving or former members of the Naval Forces and their wives, widows, children and dependants who are in conditions of need, hardship or distress. In the same way help to organisations who look after naval people can be considered. 8. Branches may of course help local people and local organisation by specific activities and collection from members, but this is not a proper use of RNA Branch Funds, and it is not appropriate to the Central Charities Fund. How to help 9. Relief and assistance must be directly related to the need, hardship or distress. Particularly in the RNA, friendship, comradeship, advice, visits and generally being a good neighbour is a feature of our charitable work. However, that is primarily a Branch activity, and is not a matter in which the Central Charities Fund can directly assist. The Fund can however, supplement this with financial help to enable Branches to buy or provide the money for items, Services or Facilities. While an all inclusive list is not practicable, some examples are:- a. Items that could be provided, either outright or on loan - preferably the latter b. Services that could be provided include; bathing, escort services, exchange c. Facilities that could be provided include; arrangements for a period of rest or 10. In advising individuals and deciding how to help and whether to seek help from the Central Charities Fund, Welfare Officers and Officials should bear the following points in mind:- a. Charities operate in the same field as a statutory services and care must be b. There are other charities upon which individuals have a right to claim and
GENERAL SECRETARY’s THE ALEC MADDEN FUND - LOANS TO BRANCHES 1. The Alec Madden Fund is used to give financial assistance to RNA Branches who wish to acquire or improve premises used for a Branch Headquarters or an RNA registered Club. 2. All loans need the approval of the National Council and this is dependant upon the amount of money available in the fund when the application is considered, and other known calls on the fund.
a. The Branch must generally contribute to the project at least as much as the b. Details and estimates for the work to be undertaken should be included c. It must be repaid at 5% interest spread over sixty equal monthly payments by 4. An application form may be obtained from RNA Headquarters. Loans to Purchase Branch Standards 5. The Alec Madden Fund is available to lend £450 to any Branch which wishes to acquire or replace a Standard. The terms of the loan are as follows:- a. The loan must be exactly £450, neither less or more. b. Repayment of the loan will be effected by charging £60.75 on eight consecutive quarterly statements starting from the second statement made after the date of the loan. This in effect means that £486 is repaid over a period of approximately 2.5 years giving an interest rate of roughly 3%. Note: The Alec Madden Fund loan is not applicable outside the United Kingdom.
Number of Loans 6. The number of loans that can be outstanding at any one time is controlled by the balance available in the Alec Madden Fund and other calls upon it. It is hoped that it will not be necessary to ration loans. However should this become necessary at any time a waiting list will be maintained and the applicants informed accordingly. Application 7. Application should be made in a separate letter addressed to the General Secretary, RNA HQ on the following form. ......................................................................................................................................
LOAN FOR STANDARD The ...................................... Branch requests the loan of £150 to enable them to purchase a Standard or replacement Standard. It is requested that the loan may start from .......................................... 2. Should for any reason the purchase not be completed the loan will immediately be returned in full. It will not be used for any other purpose.
Date: ................................................... Signature of Secretary: ..........................................
APPLICATION TO HEADQUARTERS FROM THE ALEC MADDEN FUND 1. Branch ....................................... Date of application ................. 2. Full particulars of proposed improvements to local headquarters.............................................................................................................................................. 3. What arrangements have been made, or will be made, to raise money to repay the loan?
5. If the loan is granted do you undertake, on behalf of the .................................................................. 7. If any part of the amount raised locally for improvements has been expended, receipted invoices must accompany this application. 8. Do you understand that no loans will be made for improving existing headquarters unless the Branch has the exclusive use of the headquarters?
WE, the undersigned, having completed this form and accepted all the conditions outlined in headings 2 to 9 above, and having complied with the requirements therein apply for loan of £ ........................ on behalf of the ................................................................. Branch of The Royal Naval Association. President ........................................................... Chairman .............................................. Private Address ................................................. Private Address ..................................... ................................................................ .................................................... Hon. Secretary ................................................... Hon. Treasurer ....................................... Private Address .................................................. Private Address ..................................... FOR OFFICIAL USE ONLY Application accepted for and on behalf of The Royal Naval Association. By ...................................................................... Date ......................................... Amount of loan granted ......................................................................... Cash transferred to .................................................... Branch Bank on ..........................
GENERAL SECRETARY’s Revised July 2007 ADVANTAGES OF BELONGING TO THE R. N. ASSOCIATION Introduction 1. From time to time Naval Clubs and Naval Ex-Service organisations enquire about the reasons why they might consider joining the RNA. This memorandum sets out the main points to be made to them. It may also prove useful to help answer RNA Club, Branches and members who seek an authoritative answer to the question “Why stay in the RNA and why pay an annual subscription”? Government Recognition 2. The Admiralty Board recognises the RN Association as being the principal Association which supports the Royal Navy and takes a supportive interest in all Members in or out of the Service irrespective of gender, Rank, Rate, Branch or Specialisation. While recognition is also accorded to organisations such as the RM Association, the WRNS Association, the Submarine Old Comrades Association and the Association of Royal Naval Officers, such recognition is limited to the sectional interests that these organisations represent. 3. It follows from this recognition that the Royal Naval Association is regarded by the Admiralty Board and other Government departments and organisations as providing the principal voice which represents the opinions of a significant cross-section of naval people. 4. Furthermore the Royal Naval Association has a first claim on official support available in the form of official information and support of Association functions (e.g. senior officers’ presence, Bands, ships visits). Royal Charter and Royal Patronage 5. HM The Queen has recognised this special position of the Royal Naval Association by the granting of a Supplemental Royal Charter, which defines and regulates our objects, and the way in which they are met. The Rules of the Association are approved by the Privy Council. 6. In granting the Supplemental Royal Charter in 1990 Her Majesty included the wording “We do reserve to Ourselves to be the first patron of the Association”. Maintenance of proper standards 7. Royal Patronage and Government recognition are based on the Supplemental Royal Charter and Rules. The resultant organisation of a National Council, Headquarters, Areas and Branches provides assurance that the Association will be conducted and maintained in a manner that does credit to the Naval Service. The disciplined, democratic structure that results ensures that the Royal Naval Association is well respected throughout the country. Branches and members have the assurance that the Association will maintain the standards, principles and objects which bind us together. Other less regulated organisations may change according to their own systems for amending rules. The Royal Naval Association can change only by amendment to the Supplemental Royal Charter or the Rules, and this needs a motion to and approval by Annual Conference and final approval by the Privy Council. Registration as a Charity 8. The Royal Naval Association is a registered Charity, providing special recognition and advantages to the Association, Headquarters and Branches. It does not, however, extend to Clubs and their activities which, although frequently involved in charities and their support, are primarily concerned with providing social comradeship for shipmates. The Charitable Status has to be guarded carefully to ensure that it is not misused, and that we satisfy the requirements of the Charities Commission. However it provides the following advantages:- a. It provides recognition and authenticity to activities for raising money and b. Headquarters, Areas and Branches can reclaim VAT on expenses involved in running the Association. (Providing that they are registered to do so). c. Tax remission can be obtained in respect of legacies and Gift Aid subscriptions. Central Charities Fund 9. The RNA Central Charities Fund provides a method by which individual Members, Branches and Areas can help to make significant contributions to worthwhile charities needing support, if they come within the objects of our Supplemental Royal Charter. By co-ordinating a combined Association effort it is possible to support organisations which help naval people in projects which would be beyond the local charitable activities of Branches. 10. The Central Charities Fund is also available to help individual members who are in difficult circumstances when the Branch itself cannot assist to the degree needed to get support from other charitable organisations. Assistance to Clubs and Branches 11. The Royal Naval Association provides a structure which can give guidance and direction to Clubs and Branches, particularly when they are forming or if they run into difficulties. Both HQ staff and Area officials are available, and this is supplemented by Area meetings, and by yearly symposia on Clubs, covering the problems of running them. 12. Financial support is limited but is open to change by conference depending on the resources available and the view taken on the extent to which funds raised by subscription of all Branches can be allocated to assist individual Clubs and Branches. However, the following assistance is currently available : a. In the first year after forming, Branches retain the annual subscriptions of b. The Alec Madden Fund enables Branches to borrow money on financially Registration of Clubs 13. The RNA Clubs are registered under the Industrial and Provident Societies Act 1965 with assistance from HQ in providing the forms and the model Rules. While all members of a Club must be RNA members, their liability in the event of financial failure of the Club is limited to 5p per member. Branch and Association funds are similarly protected, which is not necessarily the case if a Branch is associated with an unregistered Club. 14. The restriction in the rules that each main Committee must contain a majority of Full Life or Full Members and that the positions of Chairman and Vice Chairman may not be filled by Associate Members ensures that the Club conforms to the objects of the Association. There cannot, therefore, be a “take over” by Associate Members, and Clubs are run throughout the Association with consistency of purpose. Members who are expelled from the Association cannot join other RNA Branches and Clubs. 15. Branches and Clubs retain full financial responsibility and autonomy, and continue to own their premises and equipment if they have bought them. The only occasion on which the Association could ‘take over’ would be in the event of a Branch and Club lapsing, leaving premises, property and funds to be held on trust, pending the reforming of a Branch/Club. Benefits to Individual RNA Members 16. From time to time special discounts or advantages are negotiated with commercial firms from the benefit of individual members (and sometimes to the benefit of HQ or Branch Funds). 17. Full and Associate Members may stand for election as officials of Branches (see the caveat in para 14 above) or Area. Only Full Life or Full Members may stand for election to National Council offering participation in decision making up to national level. 18. All members have the right to attend and speak at the Annual General Meetings of the Area, although only accredited Branch delegates may vote. All members of the Association are entitled to attend the Annual Conference and General Meetings. 19. All members are eligible to apply for tickets for national Reunions or similar functions that maybe held. 20. Members with a paid-up membership card are customarily welcome at all RNA Branches and Clubs as visitors although this is at the discretion of the Branch and Club being visited, since it may be necessary to control the numbers using facilities. Ceremonial 21. It is open to members to participate in Services of Remembrance and in competitions to select Standard Bearers to represent Branches, Areas and the Association. Short Answer 22. It has taken 21 paragraphs to try to identify all the advantages of belonging to the Royal Naval Association. A shorter answer is sometimes required. It cannot be comprehensive and it needs to be adjusted to the circumstances and the questioner. A possible way is to concentrate on the RNA motto, and say something on the following lines : UNITY gives us national strength, by welding together all Branches in an Association LOYALTY to the Royal Navy extends to all Shipmates in the Association. PATRIOTISM joins us together, to help our country and try to ensure that the COMRADESHIP gives us united strength to enjoy our lives, and help all naval
GENERAL SECRETARY’s Revised July 2007 PRESIDENT’s AWARDS FOR RECRUITING ACHIEVEMENTS
1. The basis on which the President’s awards are made is the increase in FULL a. Sword of Honour, the Area trophy which is awarded to the Area with the greatest increase of full members during the preceding calendar year. b. The President’s Dirk, the trophy for large Branches with 31 or more Full and Life members recruiting most Full Members from June to June. c. The Briggs Rose Bowl, the trophy for the small Branches with 30 or less Full and Life members recruiting most Full Members from June to June. e. A Certificate for the Overseas Branch with under 30 members which has recruited the recruiting most Full Members from June to June. 2. The rules for the competition are as follows : a. The awards will be made at Conference each year. b. The awards are for the largest increase in FULL membership (Associate members are excluded) in Areas for the previous full year or Branches for the current year (i.e. the year in which the Conference is held).
GENERAL SECRETARY’s Revised July 2007 STANDARD INSURANCE 1. To assist Branches to insure Standards the following assistance is available from HQ. INSURANCE 2. A central insurance policy covering all “registered” Branch and Area Standards is maintained by HQ with the Ecclesiastical Insurance Co. It covers the accidental loss or damage to a Standard and the associated equipment (i.e. carrying case, gloves, belt). Standards are insured anywhere within countries of the European Union. The insured has to meet the first £100 on any claim. Claims for £100 or less should not be submitted. All claims should be made to HQ in a separate letter stating the circumstances and the amount claimed. REGISTRATION 3. Branches who wish to be covered by the scheme should inform HQ. They will be charged £5.00 which should accompany the application. Unless Branches specifically withdraw from the scheme, they will be charged the Annual Premium (currently £5.00) on the quarterly account dated 31st March each year. Should it be necessary at any time to increase the value covered or the premium, details will be promulgated in a monthly circular. 4. Area Standards are automatically included in the policy without charge.
GENERAL SECRETARY’s Revised Feb 2008 RECORD OF NAVAL SERVICE AND APPLICATION FOR MEDALS Occasionally former Naval Personnel lose their Service Records and require an official statement of their Naval Service either when applying for a job, or to produce their credentials when asking to join the Royal Naval Association. In these circumstances, write to : Director Naval Personnel 2. Applications should normally be by post but if there is real urgency the following telephone number may be used:- 02392-628779/628781 Remember that it takes time to dig out the old records (which are not on the computer). Priority is given to those who need a certificate for a job application. Non-priority cases can take 6 weeks. If all that is needed is a statement that a person was in the Navy just ask for that and not for a detailed record of service. 3. Medal Enquiries Applications for medals not claimed or replacement of lost medals (at a charge) should be by letter, giving a Service Number or, in the absence of that, as much information of service rendered as possible. Write to the following : RN Medal Office
GENERAL SECRETARY’s MEMORANDUM 10 Trustees Nearly everyone is a trustee of some sort. For example, anyone who has a joint ownership of a property is a trustee of their partner’s interest.2. This GSM is mainly concerned with charity trustees but contains a 3. Charity Trustees are defined by Section 97 of the Charities Act 1993 4. The members of the National Council are Trustees of the Royal Naval 5. Trustees are responsible for the proper administration of the charity and that the assets and resources are used only for the purposes 6. Trustees must ensure that the charity operates lawfully, including such 7. The Trustees must accept ultimate responsibility for everything which 8. The Trustees have to act reasonably and prudently in all matters 9. Trustees must safeguard and protect the assets of their charity. They must be aware of what the assets consist of e.g. property and bank 11. Trustees must act in the best interest of their charity. They are not mandated by their “constituents”. 12. Trustees must avoid any conflict between their personal interest and 13. Warning. If you are asked to act as a trustee for a loan to your club, or any other organisation for that matter, think very carefully before accepting. What you are guaranteeing is that you will pay the outstanding loan if for any reason the club or organisation does not have the money to pay it. This is a risky form of trusteeship and should only be entered into if the individual has sufficient money to spare for it.
GENERAL SECRETARY’s MEMORANDUM 11 Revised July 2007 CLUBSAt 1st July 2007, the Royal Naval Association had 39 registered clubs. These vary in size from about 50 members to the largest of 650 members. Between them they represent about half the membership of the RNA with a large number of Associate Members. Their health and membership are an intrinsic and valuable part of the health and membership of the Association. RNA Clubs may only exist as an intrinsic part of an RNA Branch. All Members of RNA Clubs must be Members of the Association. Should the Branch for any reason close, the Club as an RNA Club, must close also. Clubs are owned in a variety of ways, short lease, long lease or freehold. The freehold of some clubs is owned by the club. Others are owned by the Branch i.e the RNA. These latter are “charitable” properties under the 1993 Charities Act and their disposal is governed by that Act. The only way to be certain of ownership is to look at the Title Deeds. Local authorities often charge clubs favourable business rates on the grounds that they are valuable social amenities. Running a club requires the same dedication as running any business. Clubs do not pay income or corporation tax and it is only necessary to make sufficient profit to put money back into the club so that it can expand or be refurbished, redecorated and repaired. All our clubs are operated in accordance with the Royal Naval Association Model Rules and all should be registered as Industrial and Provident Societies with the Financial Services Authority (FSA). As Limited Companies, Clubs are separate legal entities in their own right; they are not charities. Our two clubs in Northern Ireland come under different laws. Like businesses, clubs tend to be either in a virtuous circle where profits and margins are healthy and members are waiting to join or in a vicious circle where the membership and turnover are insufficient to support as much gross profit as the club needs for its week to week running. It is estimated that at least £1,000 per week in overheads is needed to run a club. Clubs are successful for a variety of reasons of which the main one is that they provide a social amenity of entertainment and drinks at less cost than a public house. Because they are continually striving to maintain their small competitive edge, their gross margins are lower than a public house and the possibility of moving from a virtuous to a vicious circle is constantly present. RNA clubs are managed by a committee elected annually. In the best run clubs, the management committee meets at least monthly. The position of Club Treasurer is a particularly demanding one and needs attention every few days. Clubs, like branches, are finding a dearth of suitable available Full members who are prepared to serve on the Club Committee. Unlike Branches whose annual accounts may be audited by two appointed members, Rule 20 of our Model club rules requires that Club annual Accounts are audited by qualified auditors. Club and Branch Secretaries are reminded that a separate Minute Book is required by law for the Club, separate from the Branch minute book. The Association “loses” clubs for a variety of reasons. Lack of proper, firm management is a common feature leading to club closure. Club performance is monitored by The National council Clubs Committee and these monitors are responsible for ensuring RNA Clubs are conducted in accordance with the Model Club Rules. The RNA receives advice from The Royal British Legion and the Committee of Registered Clubs’ Association (CORCA) on running clubs. TRBL has approximately 900 clubs and a Clubs Department. Their “useful indicators“ and “warning signs” have been discussed at our Club Seminar and distributed to all our clubs. Advice to clubs is available from the General Secretary. The liability of club members is protected by the issue of 5p shares. This restricts the individual liability of a club member to this amount. These shares have no pecuniary value and become void on the Club closing or the holder ceasing to be a member of the Club or Association, for whatever reason. The strict conditions for the grant of an annual permit to an RNA club are laid down in Rule B62 of the RNA Rule Book. Applications to HQ should be forwarded through Area Secretaries.
GENERAL SECRETARY’s BRANCH FUNDS - INVESTMENTS One of the advantages of being a Registered Charity is that Association and Branch funds are not subject to income or company tax. It does not however provide any automatic exemption from VAT. 2. The main advantage is that we do not have to pay tax on the interest or dividends received from investments. However many investments are subject to the automatic deduction of income tax at the standard rate (e.g. Banks and Building Societies). While it is theoretically possible to reclaim this tax it is a chore and local HM Inspectors of Tax may not invariably agree it without argument. It is therefore much better to invest Branch funds so that tax is not deducted automatically. 3. In all investments the rate of interest paid varies according to the notice for repayment of the money and the amount of money you have. Security is also important and Branch Treasurers will not want to risk the money in their charge. The overall rule for investing Association funds is in Rule 11. (f) (7) which boils down to keeping at least one third in “safe” Government securities. Most Branches will not however be in the league needing professional advice and the following are some of the investments that the average Branch Treasurer may wish to consider. There are of course other investment possibilities:- a. Keep just enough in a Current Account at a Bank to avoid paying Bank b. Consider opening a Deposit Account at a Bank for money needed at 7 days c. Consider opening a National Savings Investment Account for money needed d. Gilts are suitable for longer terms investments. A restricted range can e. Special Deposits. If you are rich enough to invest over £2.500, banks will 4. CLUBS Club funds are not covered by our registration as a charity so investment dividends or interest are liable to tax. Under Rule 22 of the model club rules, clubs have wide discretion governing the application of their profits.
GENERAL SECRETARY’s THE COMMONWEALTH WAR GRAVES COMMISSION
1. The Commonwealth War Graves Commission, founded by Royal Charter on 21 May 1917, maintains the graves records of and memorials to the 1.7 million members of the Commonwealth’s armed forces who died during two world wars - thus commemorating them and ensuring that ‘Their Name Liveth for Evermore’. 2. The main task of the Commission is the structural and horticultural maintenance of war graves in over 20,000 public cemeteries and churchyards in 148 countries. In addition, the Commission has over 2,600 specially constructed cemeteries and memorials in its perpetual care. 3. The Commission is also responsible for the upkeep of records to those it commemorates. Through its vast resource of computer held information on the casualties of two world wars, the Commission offers an enquiry service to the public whereby the exact location of a burial or place of commemoration can be identified. Please supply the Commission’s Records Department with as much information as possible. This will enhance the chances of a positive trace. 3. A full list of the Commission’s services and publications on offer to the public is available from:
GENERAL SECRETARY’s MEMORANDUM 16 Revised July 2007
EFFECT OF CHARITABLE FUND GRANTS ON INCOME SUPPORT 1. When any member of the Association is helped by a grant from a Charitable Fund (i.g. RNBT or RNA) it might reduce any Income Support that a member may be receiving. 2. The Department of Social Security has issued guidance to the effect that a one-time grant from a charitable organisation, paid because of a current problem and not intended as part of a series of periodical payments, should be regarded not as income but as a capital resource. Since capital up to £3,000 is ignored for the purpose of income support and any grant would be spent and not increased capital, this generally means that single financial grants from a charity should not effect income support payments. 3. All decisions on income support are made by the local Income Support Appeal Tribunal and the Department of Social Security assumes that, generally, financial help given to individuals or obtained for them from other charitable organisations will not effect any Income Support they received.
BRANCH WELFARE OFFICERS SHOULD HOLD A COPY OF THIS GSM
GENERAL SECRETARY’s THE ROYAL NAVAL BENEVOLENT TRUST (RNBT) & THE SAILORS’, RNBT The RNBT is a Trust controlled by a Royal Charter and the motto is “By the Navy, For the Navy”. This reflects its unique character being administered by serving and ex-service ratings who regularly meet to decide on all applications for financial help. Anyone who has served on the “Lower Deck” or his dependants can apply for financial help and the Committee at Portsmouth decides each case. The address:- Grants Secretary The RNBT Grants Secretary has a small team of full time people who co-ordinate the investigations needed to produce all the facts for the Committee. RNA Assistance to the RNBT 2. Almoner Activity An important role the RNA can play is by being the Almoner or go-between. A Branch Welfare Officer should be uniquely fitted for the role as a naval person able to talk frankly and in the same language to naval people in difficulty. But it is important, while helping the individual, to give the RNBT a detached and impartial view about each case. RNBT are very happy to consider requests for help on a SSAFA Forces Help Form A. There is also a Standard application form which Branch Welfare Officers can get from the RNBT at the Portsmouth address in the first paragraph above. In completing it do remember:- a. The application form must in all respects be completed by the Branch Welfare b. The back page is for the confidential remarks of the Branch Welfare Officer c. If a grant is made payable through the RNA for a specific purpose, make sure d. The reputation of the RNA as a caring organisation is at stake in each case 3. Whenever there is a welfare problem involving financial help for a service or ex-service rating, it is always better to ask a SSAFA Forces Help caseworker to investigate the case, and to seek RNBT help and advice first before trying to solve the problem from RNA or other resources. In the case of Associate members and any other case where RNBT cannot help, it may be appropriate for the Branch to help or to make an application to the RNA Central Charities Fund under GSM 1. SSAFA 4. Over 1,200 SSAFA Branches exist and every Branch Welfare Officer should maintain contact with the local office as it can often help with advice. Often SSAFA is asked by RNBT to investigate cases and distribute any grants made. However RNBT may ask the RNA Branch to do this if we are better placed to do so, and both RNBT and SSAFA may inform an RNA Branch about an eligible person’s difficulties where money is not the only thing they need. Often the friendship and comradeship we uniquely offer may be the better way of helping. Do therefore keep in touch with the local SSAFA people. If you do not know them and cannot trace them through the telephone director or Citizen’s Advice Bureau, ring the SSAFA HQ in London on 0207-403-8783 or write to the Secretary, SSAFA. The telephone is manned 24 hours a day with an answer-phone covering the silent hours. Officers 5. If there is a case concerning an officer or his dependants, different support may be needed. There are a number of different agencies, three of which are:- a. Royal Naval Benevolent Society for Officers b. The Officers’ Association c. Association of Royal Naval Officers | ||